Post the exhaustion of packs, the call rates will be once again back to usual - which Airtel has slashed to Rs 3 per minute as the starting rate and Rs 3 per MB data for data charges. Home data packs for customers will apply even while they roam across India, Airtel said.
Analysts also said some days ago that with the introduction of tariff plan from Reliance Jio, competitors will get some relief to maintain their existing customer and they will have to offer some data benefits to keep them. Previously, there used to be some booster packs for making the incoming roaming calls free for postpaid users and prepaid users, there should be a minimum balance to receive a call, and that's going to change now. These packs have received an overwhelming response from customers, shielding them from any bill shock and eliminating the need for a local country SIM.
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In addition to that, from April 1, customers on worldwide roaming who do not subscribe to global roaming packs, will now see automatic adjustments in their bill, which will be equal to the daily pack for that particular country. There will no be data romaing charges also, the company said in a statement. With Airtel following the same path, the entire network of the country will function as a local network.
Bharti Airtel Chairman Sunil bharti Mittal has also appealed his global counterparts as well as telcos in India to collaborate on the worldwide roaming issue so that customers get a seamless and affordable experience.
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Earlier roaming rental was free but with this announcement the roaming charges that Airtel was asking from its customers for every incoming call is removed.
From 1 April, 2017 Airtel users won't be charged for national roaming. "Similarly, a customer traveling to Singapore will move to the one day pack the moment his/her usage hits the Rs 499 mark". Reliance Jio on the other hand is offering free voice calling all over India till 1 April after which it will have regular charges with no extra roaming charges.
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"Airtel mobile customers will be able to carry their numbers across India and the world and stay connected all the time without having to worry about high call/data charges".