Florida McDonald's employee jumps through drive-thru window to save officer

Posted March 16, 2017

When an employee at a Miami-area McDonald's saw a customer struggling to breathe Tuesday morning, he literally leapt into action - right out the drive-thru window.

Viloria had already taken the woman's order at the Doral, Florida restaurant. She was having a medical emergency, and Viloria didn't hesitate to help.

Soon after, the woman lost consciousness, her foot slipped from the brake, and her SUV began to roll down the drive-thru lane.

"I thought if these kids lose their mother today that's going to be tragic", Viloria told news crews.

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"I thought, 'Oh my god, this woman's unconscious!" He was serving breakfast to a woman and her two kids, when he noticed something unusual.

And then he says the vehicle started moving and it was clear the driver no longer had control.

An off-duty fire rescue officer, who was dining at McDonald's rushed in to assist also.

McDonald's released a statement praising their employee for his quick and courageous response to the emergency.

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Surveillance video at the restaurant shows the vehicle beginning to roll forward and Viloria jumping into action to pull her from the auto.

A statement from McDonald's to CBSMiami said: 'First and foremost, our thoughts and prayers are with the officer and her family during this hard time.

The woman's vehicle narrowly missed the auto in front of it and came to a stop against a nearby curb. The kids were okay, and the officer is still recovering in the hospital.

What he didn't know at the time was who he was helping.

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A second McDonald's employee, along with paramedics who were in the restaurant, helped to revive the woman at the scene.