According to another user responding in the same thread, locking and unlocking the screen fixes this issue, but it still sounds like a nuisance (I haven't experienced anything of the sorts on my iPhone X). Apple says the issue happens when temperatures drop suddenly, and the firm is working on a fix. At this point, the screen does not work reliably in terms of registering touch-based inputs.
Users reported the keyboard would become unresponsive under certain circumstances.
Apple has acknowledged there's an issue with some of its latest smartphones freezing in cold weather, but says it's a fixable issue that will be solved via a software update. The software update suggests the problem is not an issue with the iPhone X's OLED display. Several seconds are needed for the OLED to be working again. "It's very noticeable. Is anyone else having this problem?" the user had said. In its support page, Apple notes, "Use iOS devices where the ambient temperature is between 0-degrees and 35-degees Celsius (32-degrees to 95-degrees Fahrenheit)".
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Guidance offered by Apple on its website reads: 'Low or high temperature conditions might cause the device to change its behavior to regulate its temperature.
'I try swiping on websites and it doesn't register my finger.
'Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. One user just discovered the screen becomes unresponsive in cold weather.
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For now, the phone should return to normal within seconds. Most probably, the company will fix the issue in its iOS 11.2 update which rests in the beta phase at the moment.
Dailymail.com has contacted Apple for comment on the issue.
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